BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20150212T193000Z
DTEND:20150212T210000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:WSC Luncheon 2015.02 - Robert Spector shares thoughts on Customer Service Excellence
DESCRIPTION:SOLD OUT!  If you would like to be added to the wait list\, please email info@wschamber.com.\n\n\n\n\n\n\n\n\n\n\n\nCustomer Service Excellence\n\n\n\n \nWe all strive for it.  We continually read about it\, attend workshops\, experience it\, practice it and train our employees.  But is there another way of approaching "Excellence"? \n\n\n\nThe West Seattle Chamber of Commerce is honored to present:\n \n\nRobert Spector and\n\n \n\nThe Seven Values\n\nof Customer Service\n \n\n \nRobert Spector\, author\, speaker and long-time resident of West Seattle\, will discuss the values necessary to give good service.   Spector has taken the lessons from his books The Nordstrom Way and The Mom & Pop Store and created a business approach based not on practices and strategies\, but rather values and standards that apply to any endeavor.\n\n\n                    \n\n \n\n	\n		\n			\n			 \n			\n			 \n\n			\n\n			Robert's speaking engagements take him across the United States and abroad each year.   \n\n			\n\n			West Seattle is home and while home he has agreed to be the speaker at our February Luncheon.  Take advantage of this golden opportunity.
X-ALT-DESC;FMTTYPE=text/html:<br />\n<br />\nSOLD OUT!&nbsp\; If you would like to be added to the wait list\, please email&nbsp\;<a href="mailto:info@wschamber.com">info@wschamber.com</a>.<br />\n<br />\n<br />\n<strong><span style="font-size: 14px\;"><span style="font-family: tahoma\;"><span style="font-size: 20px\;"><img alt="" height="41" src="http://cloud.chambermaster.com/userfiles/UserFiles/chambers/1229/Image/WSCOC_Logo_New2014_EmailHeader1.jpg" style="width: 250px\; height: 41px\;" width="250" /><br />\n<br />\n<br />\nCustomer Service Excellence</span></span></span></strong><br />\n<br />\n&nbsp\;\n<div style="text-align: justify\;"><strong><span style="font-size: 14px\;"><span style="font-family: tahoma\;">We all strive for it.&nbsp\; We continually read about it\, attend&nbsp\;workshops\, experience it\, practice it and train our employees.&nbsp\; But is there another way of approaching &quot\;Excellence&quot\;?&nbsp\;<br />\n<br />\nThe West Seattle Chamber of Commerce is&nbsp\;honored to present:</span></span></strong></div>\n&nbsp\;\n\n<div><strong><span style="font-size: 14px\;"><span style="font-family: tahoma\;"><span style="font-size: 24px\;">Robert Spector and</span></span></span></strong><br />\n&nbsp\;</div>\n\n<div style="text-align: center\;"><strong><span style="font-size: 14px\;"><span style="font-family: tahoma\;"><span style="font-size: 24px\;">The Seven Values<br />\nof Customer Service</span></span></span></strong></div>\n<strong><span style="font-size: 14px\;"><span style="font-family: tahoma\;">&nbsp\;</span></span></strong><br />\n&nbsp\;\n<div style="text-align: justify\;"><strong><span style="font-size: 14px\;"><span style="font-family: tahoma\;">Robert Spector\, author\, speaker and long-time resident of West Seattle\, will discuss the values necessary to give good service. &nbsp\; Spector has taken the lessons from his books <em>The Nordstrom Way</em> and <em>The Mom &amp\; Pop Store</em> and created a business approach based not on practices and strategies\, but rather values and standards that apply to any endeavor.</span></span></strong></div>\n<br />\n<span new="" style="font-family:\;" times=""><v:shapetype coordsize="21600\,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"><font color="#000000">&nbsp\;</font><v:stroke joinstyle="miter"><font color="#000000">&nbsp\;</font><v:formulas><font color="#000000">&nbsp\;</font><v:f eqn="if lineDrawn pixelLineWidth 0"><font color="#000000">&nbsp\;</font><v:f eqn="sum @0 1 0"><font color="#000000">&nbsp\;</font><v:f eqn="sum 0 0 @1"><font color="#000000">&nbsp\;</font><v:f eqn="prod @2 1 2"><font color="#000000">&nbsp\;</font><v:f eqn="prod @3 21600 pixelWidth"><font color="#000000">&nbsp\;</font><v:f eqn="prod @3 21600 pixelHeight"><font color="#000000">&nbsp\;</font><v:f eqn="sum @0 0 1"><font color="#000000">&nbsp\;</font><v:f eqn="prod @6 1 2"><font color="#000000">&nbsp\;</font><v:f eqn="prod @7 21600 pixelWidth"><font color="#000000">&nbsp\;</font><v:f eqn="sum @8 21600 0"><font color="#000000">&nbsp\;</font><v:f eqn="prod @7 21600 pixelHeight"><font color="#000000">&nbsp\;</font><v:f eqn="sum @10 21600 0"><font color="#000000">&nbsp\;</font></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:formulas><font color="#000000">&nbsp\;</font><v:path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"><font color="#000000">&nbsp\;</font><o:lock aspectratio="t" v:ext="edit"><font color="#000000">&nbsp\;</font></o:lock></v:path></v:stroke></v:shapetype><v:shape alt="" id="FD4F6C93-6C3F-4823-BAD1-4DE9AC2058A2" o:spid="_x0000_i1025" style="width: 180pt\; height: 225pt\;" type="#_x0000_t75"><font color="#000000">&nbsp\;</font><v:imagedata o:href="cid:17395907-19E4-4479-A01E-B371B812D192@hsd1.wa.comcast.net." src="file:///C:\\Users\\Nancy\\AppData\\Local\\Temp\\msohtmlclip1\\01\\clip_image001.jpg"><font color="#000000">&nbsp\;</font></v:imagedata></v:shape></span><br />\n&nbsp\;\n<table border="1" cellpadding="1" cellspacing="1" style="width: 500px\;">\n	<tbody>\n		<tr>\n			<td><img alt="" height="300" src="http://cloud.chambermaster.com/userfiles/UserFiles/chambers/1229/Image/Events/RobertSpector.jpg" style="width: 239px\; height: 300px\;" width="239" /></td>\n			<td>&nbsp\;</td>\n			<td style="width: 250px\; vertical-align: top\;">\n			<div style="text-align: left\;">&nbsp\;</div>\n\n			<div style="text-align: justify\;"><br />\n			<span style="font-family: tahoma\;">Robert&#39\;s speaking engagements take him across the United States and abroad each year.&nbsp\;&nbsp\;&nbsp\;</span><br />\n			<br />\n			<span style="font-family: tahoma\;">West Seattle is home and while home he has agreed to be the speaker at our February Luncheon.&nbsp\; Take advantage of this golden opportunity.</span></div>\n			</td>\n		</tr>\n	</tbody>\n</table>\n
LOCATION:The Kenney 7125 Fauntleroy Way SW Seattle\, WA 98136
UID:e.1229.1146
SEQUENCE:3
DTSTAMP:20260512T052457Z
URL:https://wschamber-vista2024-gzcms.preview.gochambermaster.com/events/details/wsc-luncheon-2015-02-robert-spector-shares-thoughts-on-customer-service-excellence-02-12-2015-1146
END:VEVENT

END:VCALENDAR
