Date and Time
Thursday Feb 12, 2015
11:30 AM - 1:00 PM PST
February 12, 2014
11:30am - 1:00pm
Location
The Kenney
7125 Fauntleroy Way SW
Seattle, WA 98136
Fees/Admission
Register by Feb 9, 2015
Early Registration Rates
$25 for Members
$35 for Non-Members
Based upon availability:
Registration after Feb 9, 2015
$30 for Members
$40 for Non-Members
WSC Luncheon 2015.02 - Robert Spector...
Description
SOLD OUT! If you would like to be added to the wait list, please email info@wschamber.com.
Customer Service Excellence
We all strive for it. We continually read about it, attend workshops, experience it, practice it and train our employees. But is there another way of approaching "Excellence"?
The West Seattle Chamber of Commerce is honored to present:
The West Seattle Chamber of Commerce is honored to present:
Robert Spector and
The Seven Values
of Customer Service
of Customer Service
Robert Spector, author, speaker and long-time resident of West Seattle, will discuss the values necessary to give good service. Spector has taken the lessons from his books The Nordstrom Way and The Mom & Pop Store and created a business approach based not on practices and strategies, but rather values and standards that apply to any endeavor.
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Robert's speaking engagements take him across the United States and abroad each year. West Seattle is home and while home he has agreed to be the speaker at our February Luncheon. Take advantage of this golden opportunity. |
